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Privacy Policy / 隐私政策

Effective Date / 生效日期:2026年3月17日

1. Data Collection / 信息收集

We collect your Name, Phone Number, and Address solely for order fulfillment. / 我们收集您的姓名、电话和地址,仅用于配送订单。

2. Usage & Third-Party Services / 信息使用与第三方服务

Your data is used to process payments and communicate order updates. We use the following third-party services: / 您的数据用于支付处理及订单沟通。我们使用以下第三方服务:

  • Firebase (Google) — Order storage and user authentication / 订单存储与用户认证
  • Curlec by Razorpay — Online payment processing / 在线支付处理
  • WhatsApp (Meta) — Order communication and customer support / 订单沟通与客服支持

These services have their own privacy policies. We encourage you to review them. / 以上服务各有其隐私政策,建议您自行查阅。

3. Data Protection / 数据保护

We never sell your data. Only authorized team members access your delivery info. / 我们绝不买卖您的数据。只有授权团队成员可查阅配送信息。

4. Your Rights / 您的权利

You may request to view or delete your contact info at any time by contacting us: / 您可以随时通过以下方式联系我们,要求查看或删除您的联系信息:

  • WhatsApp: 010-337 0197
  • Email: hello@incredibowl.my

5. Data Retention / 数据保留

We retain order data for up to 12 months for operational and accounting purposes. After this period, personal data is deleted or anonymized. / 我们保留订单数据最长12个月,用于运营及会计用途。超过此期限后,个人数据将被删除或匿名化处理。

6. Cookies & Analytics / Cookies 与分析工具

Our website may use basic analytics to understand site traffic. We do not use advertising cookies or tracking pixels. No personal data is shared with advertisers. / 我们的网站可能使用基本分析工具来了解流量。我们不使用广告 Cookies 或追踪像素,不会与广告商分享个人数据。