Privacy Policy

1. Data Collection

We collect your Name, Phone Number, and Address solely for order fulfillment.

2. Usage & Third-Party Services

Your data is used to process payments and communicate order updates. We use the following third-party services:

• Firebase (Google) — Order storage and user authentication
• Curlec by Razorpay — Online payment processing
• WhatsApp (Meta) — Order communication and customer support

These services have their own privacy policies. We encourage you to review them.

3. Data Protection

We never sell your data. Only authorized team members access your delivery info.

4. Your Rights

You may request to view or delete your contact info at any time by contacting us:

• WhatsApp: 010-337 0197
• Email: hello@incredibowl.my

5. Data Retention

We retain order data for up to 12 months for operational and accounting purposes. After this period, personal data is deleted or anonymized.

6. Cookies & Analytics

Our website may use basic analytics to understand site traffic. We do not use advertising cookies or tracking pixels. No personal data is shared with advertisers.